Matt & Sarla
England
Pets: One Dog
November 2017
This is the first time we have used TrustedHousesitters. We were a little nervous at first. The idea of leaving our dog and house in the care of total strangers was daunting; however, once we had made the initial contact with John and Susan we immediately had a good feeling. We skyped and talked and exchanged emails before making the final decision. I must say it was the right decision. From the moment we confirmed the dates they both helped us to prepare for their arrival. They made suggestions and even sent us a preparation list of the things they would need to know. It was helpful as I took it for granted that things that we take for granted such as using the washing machine still needed to have instructions for new people, and things such as where the fuse box and mains water tap was. They kept in regular contact until they arrived. They came a few days before hand so that we could explain everything and we instantly warmed to them. It was like we had known them for years. Susan immediately helped prepare food which helped her get familiar with the kitchen. They reminded us of anything else we had forgotten. They even suggested packing tips which was very helpful. Rufus took to them instantly and when we took them to our usual walks they knew his routine. They were keen to meet our friends and we knew we could go away on holiday without worrying about home. We had gone to the vets on the day arrived and so took them with us so they knew who our vet was. Our vet suggested that Rufus should go on a diet and they adhered to the vets’ suggestion. On our return Rufus had lost a little weight and had got into a new routine which we are now going to adhere to, Thank you both for this. Both of them have a great deal of experience and knowledge and it was really helpful and interesting to hear about their travels. They kept in touch throughout our holiday and on our return I could see they had kept the house clean and tidy and looked after our belongings. John had even done some gardening. Susan had done some basic ration shopping and had prepared a lovely lunch for us, knowing we would be tired. We really enjoyed meeting John and Susan and can say we have not only had some reliable people to look after our home and pet, but we have made some really good friends who we will keep in touch with and I hope would come and visit again in the future. We would recommend John and Susan to anyone looking for house sitting or pet sitting. They were great! Thank you to both.